1. Information we collect

• Details you give us: your first name, phone number, age, and the wellness goals you choose. Your phone number also identifies your account and is used to fairly apply free-trial and usage limits (see Section 2). For नामाक्षर (Name Analysis): your full name, date of birth, and (optionally) time and place of birth.
• Your face scan: when you take a scan, your face image is processed to generate your reading (see Section 3). For compatibility (मिलन) readings, the two photos you choose are processed to generate that reading.
• On-device face signature: to keep your account personal to you, a private mathematical “face signature” is created and stored only on your own device. It is never uploaded to our servers.
• Usage and purchase records: scans and chats used, plans purchased, and payment confirmations (handled by our payment partner — we do not store your card or bank details).
• Technical data: basic information your device/browser sends automatically, used to run and secure the App.

2. How we use your data

• To create and personalise your readings and recommendations.
• To run your account, apply your plan, and process payments.
• To keep the App secure and prevent misuse.
• To identify your account by your phone number and to fairly apply free-trial and usage limits — so the same person cannot repeatedly claim free scans or readings that are meant as a one-time trial.
• To respond to your questions and provide support.
• We may use your data for quality and training purposes.

We rely on your consent (which you give at sign-up) and, where applicable, the need to provide the service you ask for.

3. How your face scan is handled

Because a face image can be sensitive, we ask for your clear consent before any scan and keep this handling as limited as possible.

4. Service providers we share data with

We do not sell your personal data. We share it only with trusted providers who help us run the App, and only as needed:

• Razorpay — to process payments securely (India).
• Supabase — to store your account, usage and purchase records (database hosted in Mumbai, India).
• OpenRouter / Anthropic — the AI service that processes your scan and text to generate readings.
• Vercel — to host and deliver the App.

Some of these providers may process data on servers outside India. Where that happens, it is done to deliver the service you requested, in line with applicable law.

5. How long we keep your data

Your readings and history. The readings we generate for you — your face-scan readings, name analyses, compatibility readings and related history — are stored securely while your account is active. We keep them so we can show you your history and personalise your future readings over time; this ongoing, personalised guidance is the very purpose you sign up for. You can clear your readings from view within the App whenever you like.

Account and usage records. Your account details (name, phone, age, goals) and purchase/usage records are kept while your account is active and for the periods needed to run the service, fairly apply free-trial and usage limits, and meet legal, tax and accounting obligations. In line with applicable data-protection rules, certain access and processing logs are kept for at least one year.

Your face image. Your face image is deleted as soon as your reading reaches you.

If a reading is generated but never reaches your phone — the app closed, the connection dropped — the image is deleted within 7 days.

If a scan fails and no reading is produced, the image is kept for up to 30 days so we can investigate what went wrong, then deleted.

We never use your face image to train AI models.

Inactivity. If your account remains inactive for 12 months, we will delete or anonymise your personal data and readings, keeping only what the law requires.

Deletion on request. When you ask us to delete your data, or withdraw your consent, we remove it from active use straight away and permanently erase it from our systems within 30 days — except for any minimal records we are legally required to retain. See Section 6.

6. Your rights under the DPDP Act

• Access — ask what personal data we hold about you.
• Correction & completion — ask us to correct or complete your data.
• Erasure — ask us to delete your data. We remove it from active use straight away and permanently erase it within 30 days, except for any minimal records we must keep by law.
• Withdraw consent — withdraw consent at any time (this won’t affect processing already done).
• Grievance redressal — raise a complaint with us (see Section 9), and escalate to the Data Protection Board of India if unresolved.
• Nomination — nominate another person to exercise your rights in case of death or incapacity.

To exercise any right, contact us using the details below.

7. Security

We use reasonable technical and organisational measures to protect your data — including encrypted connections, access controls on our database, and keeping secret keys off the public app. No method is perfectly secure, but we work to safeguard your information.

8. Children

Paroksh Sutra is for adults aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has used the App, please contact us so we can delete the data.

9. Grievance Officer & contact

For any privacy question, request, or complaint, please contact our Grievance Officer:

Minakshi Chaturvedi
Email: miniyash@gmail.com
WhatsApp: +91 99104 20043
Website: bfunctionalwithmini.in

We aim to acknowledge and respond to requests within the timelines required by law.

10. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date shows when. Significant changes will be reflected here.